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Case Studies

Xero: Platform Strategy

Avanish SahaiTidemark Fellow

Xero’s growth story has been nothing short of incredible. By building a powerful product supported by a robust platform and developer ecosystem, the company has soared with over 3 million customers in 150+ countries, and  4 trillion+  transactions every single year.

A key component of that success has been the company’s platform strategy. By building a product with a flexible API, developers around the world could build apps on top of Xero. This partner strategy allowed for a rapid international expansion for the business and propelled Xero to be the category leader it is today.

Xero is a really special company that represents the best of what SMB SaaS can be. We are pleased to share an episode on Xero from the Tidemark-produced podcast The Platform Journey, hosted by Tidemark Fellow and industry veteran Avanish Sahai. In this episode Avanish sat down with two guests from Xero - Damien Tampling, Chief Strategy and Corporate Development Officer, and Nick Houldsworth, Executive GM of Ecosystem, to unpack the company’s impressive platform journey.

At Tidemark, we try to open-source our thinking as much as possible to help founders win; however, as investors, we can’t give everything away in public. If you’re an operator or founder, you can request access to the rest of this piece below.