CCC: Extending to a Two-Sided Marketplace
In Part 1 of this case study, CCC CEO Githesh Ramamurthy and Chief Strategy Officer Marc Fredman discussed how CCC built a franchise selling claims management software to auto insurers and extended to their suppliers, auto body repair shops.
In Part 2, we talk about CCC's extension from the repair shop to build a two-sided parts marketplace. If you are looking for Part 1, you can find it here. Read on for Part 2!
This interview took place on January 12, 2022 and has been edited for brevity and clarity.
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