ExtendConsumer Extensions
For a VSV, the consensus extensions are towards suppliers or employees. It is much rarer for a VSV to extend towards the consumer, but doing so is the hero’s path – unlocking TAM and blocking competitors.

Extraordinary returns are always found in intimidating opportunities, if you are brave enough to make the move. For a Vertical SaaS Vendor (VSV), the consensus extensions are towards suppliers or employees. It is much rarer for a VSV to extend towards the consumer.
I would argue that the consumer extension is the hero’s path: it is difficult and elusive, but unlocks massive amounts of TAM and blocks competitors. Tilting at windmills? Maybe. But I believe that every leading VSV should take a hard look at consumer for four reasons:
The TL;DR is that a consumer extension is the most lucrative extension, while also warding off the only existential threat.
At Tidemark, we try to open-source our thinking as much as possible to help founders win; however, as investors, we can’t give everything away in public. If you’re an operator or founder, you can request access to the rest of this piece below.
Keep up with Tidemark
Sign up to receive new content as soon as it's released
