This season features conversations with key decision-makers who have shaped the evolution of today’s leading technology platforms and ecosystems. We talk to C-suite executives, board members, investors, and others who must be brought into the platform journey.
In this episode, Avanish and Antonio discuss:
- BBVA’s data transformation journey, including the strategic decision in 2017 to create a global data function at the executive committee level reporting to the CEO and Chairman
- Building hybrid data architecture combining centralized lake house (AWS) with data mesh approaches to balance agility and control across global operations in regulated environments
- The “eight robots” framework—a top-down AI transformation agenda targeting the most critical parts of BBVA’s value chain, from digital client relationships to banker productivity to risk underwriting
- How BBVA defines data democratization as “responsible access” not “open access,” implementing strict governance while enabling self-service analytics in a highly regulated industry
- Real-world AI impact: solutions reducing tasks from 11 minutes to less than 1 minute, generative assistant “Blue” serving 20+ million clients in Spain and Mexico, and IVR improvements saving minutes to seconds
- The partnership and ecosystem strategy leveraging enterprise-focused innovation through AWS, OpenAI, Google Gemini, and vertical solution providers to increase speed of learning and innovation
- Why the “mode in this cycle is learning—how fast you can learn, how fast you can test hypotheses”—embracing experimentation and continuous improvement as models rapidly evolve
- Antonio’s vision for the future: using AI and data to expand bankarization globally, serving underserved populations and fueling economic growth for families and businesses
